Last Updated: 21 August 2025
1. Order Processing
All orders are processed within 1–3 business days of receipt (excluding weekends and public holidays).
You will receive a confirmation email once your order is placed and another notification when your order is dispatched.
2. Estimated Delivery Time
Delivery typically takes 8–14 business days from the date of dispatch. This estimate applies to deliveries within India unless stated otherwise.
Please note: Estimated delivery does not include weekends or national holidays and may vary based on location and courier efficiency.
3. Shipping Methods & Tracking
We ship using trusted logistics partners to ensure safe and timely delivery.
Once your order is dispatched, you’ll receive a tracking number and a link to monitor your shipment’s progress.
4. Shipping Fees
Shipping fees are calculated at checkout and depend on the weight and destination of your order.
Any additional customs or import duties (for international orders) are the recipient’s responsibility.
5. Delays, Exceptions & Force Majeure
While we aim for timely delivery, certain factors—such as adverse weather, public holidays, disputes, or courier delays—may affect shipping times.
In rare cases of significant delay, we’ll inform you via email or SMS as soon as possible.
6. Lost or Damaged Deliveries
If your order hasn’t arrived within 21 days of dispatch, or if your items are damaged upon arrival, please contact us immediately at [insert customer support email]. We will assist with filing claims or arranging replacements.
7. International Shipping (If Applicable)
For international orders, please note customs clearance procedures can delay delivery. You may also be responsible for import duties, taxes, or customs clearance fees as per your country’s policies.
8. Tracking & Support
Use your tracking number to stay updated on your order’s status.
If you have any shipping-related questions or concerns, reach out to us at:
Email: theoversold607@gmail.com
Quick Overview
| Topic | Details |
|---|---|
| Processing Time | 1–3 business days post-order |
| Shipping Time | 8–14 business days post-dispatch |
| Tracking | Provided via email once shipped |
| Delays / Damages | Report undelivered or faulty items promptly |
| Fees | Calculated at checkout. Customs/duties on you. |